Targets & Agreement.

At, we target standards of Customer Service we would wish to receive from others, but rarely do so.

Below we specify our Trading Terms and Conditions. If for any reason you do not agree with any of these conditions, but still wish to purchase goods, you first must receive from an original, signed document stating any agreed variation. In the absence of such variation, these terms & conditions prevail and your agreement to them is confirmed by the act of placing an order.

Pricing & Payment.

All payments types may be made available in certain circumstances but must be agreed before purchase by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.. Prices displayed on the website will be the prices charged while stocks last. reserve the right to change prices without notice.

All payments will be processed through OpenPay.

Delivery dispatch operations normally work 3 days per week. In the unlikely event that will not be able to dispatch an order within 7 working days, if this ever becomes apparent, you will be immediately contacted by email and offered a full refund. All shipping is charged as per shipping weights shown in the cart and as displayed on individual item listings. See the section on 'Shipping & Delivery' for up-to-date information on weights, costs and shipping methods.

Please Note: Many vitamin tubs will not easily fit through letter boxes and it is the responsibility of the customer to give a satisfactory delivery address where delivery can be accepted.

Delivery Delay or Lost Items are unable to guarantee the delivery time of Postal/Carrier services as this is out of their control. If there is any delay or problems with the delivery of your goods, will work with you to resolve the situation.

If, for whatever reason, your package does not arrive then we will offer to ship again or give you a full refund.


If you need to communicate with regarding your order, please always quote the invoice number given on your "Order Confirmation" or "Despatch Confirmation". This will help speed up the response to your email. try to respond to all emails by the following working day. If you have a SPAM security system, please list as a contact or you may not receive despatch notifications.

Pricing and Contract

Price and availability is subject to change without notice. A contract will not exist between the customer and until an order is paid and goods availability is confirmed. Whether a purchase is completed or not, any dispute or claim arising from a transaction with will be limited to the total purchase price of the goods involved.

Return of goods operate a full no-quibble returns policy. However, because of the nature of the product, returns can only be accepted if the security seals are intact.

Before returning any item, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. by email and you will be sent the relevant returns address and authorization number.

The goods must be returned to the address given on issue of the returns authorization number.

When returned items are received in good condition, a refund will be issued for the full price of the item but excluding shipping, admin and restocking costs. It is recommended that items are very well packed and should sent by recorded delivery as refunds cannot be made until goods are received in good condition.

Returns can only be accepted within 7 days of the date of the original order and extension on this timescale will not be granted.

These conditions do not affect your statutory rights.

Limitations of use

Products sold by are not intended to diagnose, treat, cure, or prevent any disease. do not manufacture the goods sold and rely totally on the accuracy of the information given by the supplier which they try to keep up to date as much as possible. cannot give medical opinions or advise customers and no comment or entry in this site or in any communication from may be taken as such.

Customers must rely on their own expertise and that of their personal advisors as to the use and suitability of products purchased. Customer should always carefully check all the details printed on the tub before opening the product.

Providing a product for sale does not imply recommendation of that product, its suitability for any use or it's effectiveness.

Complaints & Customer Care

We are passionate about customer care but being human can make an occasional error and this must be accepted. If we do make a mistake, please tell us and we will do all within our control to remedy the situation however, any damage or inconvenience will be limited in value to the cost of the products involved.

If you have any problems or concerns about the service you have received, please contact us immediately by email at This email address is being protected from spambots. You need JavaScript enabled to view it. giving your invoice number and details of your concern together with an email address and telephone number at which you can be contacted during working hours GMT.

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